About Scott Henderson


Why Did Finite Technologies Choose Sophos As Our Partner For Security Solutions.

Sophos offers a comprehensive suite of security tools that cater to various aspects of an organization’s infrastructure, including endpoint security, email security, firewall protection, wireless security, cloud security, and LAN switching. The company’s robust solutions employ advanced features and cutting-edge technology, such as AI and machine learning, to deliver a superior level of protection.

  1. Sophos Endpoint Security
  2. Sophos Email Security
  3. Sophos Firewall
  4. Sophos Wireless Security
  5. Sophos Cloud Security
  6. Sophos LAN Switching

The following discussion provides detail on each of these security components.

Sophos Endpoint Security: Sophos Intercept X is a next-generation endpoint protection solution that defends against malware, exploits, and ransomware. It features deep learning technology, Exploit Prevention, CryptoGuard (anti-ransomware), and Root Cause Analysis, providing comprehensive protection and quick threat response.

Endpoint Security Features:

Deep Learning Technology: Harnessing the power of artificial intelligence and machine learning, Sophos Intercept X can identify and block unknown threats, even zero-day attacks.

Exploit Prevention: By detecting and blocking exploit techniques, Sophos Intercept X prevents attackers from exploiting vulnerabilities in software applications.

CryptoGuard: This anti-ransomware feature detects and blocks the unauthorized encryption of files, safeguarding data from ransomware attacks.

Root Cause Analysis: Sophos Intercept X provides a detailed analysis of security incidents, enabling IT administrators to quickly remediate threats and prevent future attacks.

Sophos Email Security: Sophos Email Security protects organizations from email-borne threats such as malware, ransomware, phishing, and spear-phishing attacks. Advanced features include AI and machine learning for threat detection, URL and attachment sandboxing, anti-phishing and impersonation protection, data loss prevention, spam filtering, and greylisting.

Email Security Features:

Advanced Threat Protection: Sophos Email Security uses AI and machine learning to detect and block known and unknown malware, ransomware, and targeted attacks in real-time.

Anti-Phishing and Impersonation Protection: Sophos employs advanced techniques to identify and block phishing emails, and includes impersonation protection to block emails attempting to impersonate trusted senders.

URL and Attachment Sandboxing: Sophos Email Security scans and analyzes links and attachments in a secure sandbox environment, preventing malicious content from being inadvertently downloaded or accessed by users.

Data Loss Prevention (DLP): Customizable policies help organizations protect sensitive information from being accidentally or maliciously shared via email.

Sophos Firewall: The Sophos XG Firewall is a Unified Threat Management (UTM) solution that consolidates various security features in a single appliance, simplifying deployment, management, and monitoring. Key features include deep packet inspection, intrusion prevention system (IPS), web filtering, application control, VPN support, and centralized management through Sophos Central.

Firewall Features:

Deep Packet Inspection: Sophos XG Firewall examines the content and context of network packets, enabling granular control over applications and reducing the risk of intrusion.

Intrusion Prevention System (IPS): Sophos XG Firewall’s IPS feature detects and blocks malicious network traffic, preventing cybercriminals from gaining access to the organization’s network.

Web Filtering: By filtering and categorizing web traffic, Sophos XG Firewall blocks access to malicious or inappropriate websites, improving network security and productivity.

Application Control: Sophos XG Firewall allows administrators to control the use of applications on the network, ensuring that only authorized software is used, and reducing the attack surface.

Sophos Wireless Security: Sophos Wireless offers secure and reliable wireless connectivity with centralized management through Sophos Central. It provides advanced features such as automatic rogue AP detection, customizable guest access, and scalable architecture.

Wireless Security Features:

Centralized Management: Sophos Wireless is integrated with Sophos Central, allowing organizations to manage and monitor their wireless networks alongside other Sophos solutions from a single, user-friendly console.

Rogue AP Detection: Sophos Wireless automatically detects and isolates unauthorized access points, protecting the network from potential intruders.

Customizable Guest Access: Sophos Wireless enables organizations to create secure, customizable guest Wi-Fi access with customizable captive portals, authentication options, and usage limits.

Scalable Architecture: Sophos Wireless supports both cloud-managed and on-premises options, providing flexibility and scalability to cater to the specific needs of different organizations.

Sophos Cloud Security: Sophos provides robust cloud security solutions to protect cloud environments, applications, and data. Sophos Cloud Optix offers visibility into cloud infrastructure, detects and remediates misconfigurations, and protects against cloud-based threats.

Cloud Security Features:

Cloud Infrastructure Visibility: Sophos Cloud Optix enables organizations to gain visibility into their cloud infrastructure across multiple cloud providers, ensuring consistent security and compliance.

Misconfiguration Detection and Remediation: Sophos Cloud Optix detects and helps remediate misconfigurations in cloud infrastructure, reducing the risk of data breaches and unauthorized access.

Cloud Threat Protection: Sophos Cloud Optix identifies and protects against cloud-based threats, such as account compromise, insider threats, and lateral movement.

Compliance Monitoring: Sophos Cloud Optix continuously monitors cloud environments for compliance with industry standards and regulations, helping organizations maintain compliance and avoid potential fines.

Sophos LAN Switching: Sophos XG Firewall integrates with Sophos switches, providing a complete network security solution that simplifies network management and enhances security.

LAN Switching Features:

Centralized Management: Sophos switches can be managed directly from the Sophos XG Firewall or Sophos Central, enabling organizations to control their entire network from a single interface.

Seamless Integration: Sophos switches are designed to integrate seamlessly with Sophos XG Firewall, providing enhanced security through synchronized security intelligence sharing.

Network Segmentation: Sophos switches support VLANs, allowing organizations to segment their networks for better control and enhanced security.

Quality of Service (QoS): Sophos switches support QoS features that prioritize network traffic, ensuring optimal performance for critical applications and services.

In summary, Sophos offers a comprehensive suite of advanced security tools designed to protect organizations from a wide range of threats across their infrastructure. The company’s innovative technologies, such as AI and machine learning, synchronized security, and user-friendly management console, make Sophos an excellent choice for cybersecurity.


Choosing the Right Managed Service Provider: A Sales Perspective


In today’s rapidly evolving digital landscape, businesses are increasingly relying on Managed Service Providers (MSPs) to handle their IT needs. MSPs offer an array of services, including network management, cybersecurity, data backup, and cloud computing. When selecting an MSP, businesses must consider several factors to ensure they are partnering with the right provider. This article offers a sales perspective on how to choose the best MSP for your organization.

Understand Your Business Needs

Before approaching an MSP, evaluate your organization’s unique IT requirements. Identify the specific services you need, the level of support necessary, and your budgetary constraints. When discussing your needs with potential MSPs, clearly articulate your expectations and ask how their services align with your requirements.

Research MSPs in the Market

Invest time in researching the MSP market to familiarize yourself with potential providers. Gather recommendations from industry peers, read online reviews, and consult trade publications. Shortlist MSPs that cater to your industry or have expertise in your niche.

Evaluate Technical Expertise and Experience

Look for MSPs with strong technical expertise in the areas most crucial to your organization. Assess their certifications, technology partnerships, and years of experience in the industry. Ask for case studies or client testimonials to verify their track record of success.

Analyze Service Offerings

Not all MSPs provide the same suite of services. Assess each potential provider’s offerings to ensure they align with your needs. In addition to standard services, consider the provider’s ability to offer specialized or custom solutions.

Assess Scalability

As your business grows, your IT needs may change. Choose an MSP that can scale their services to meet your evolving requirements. Discuss the provider’s approach to adapting their services and inquire about additional services they may offer as your organization expands.

Review Service Level Agreements (SLAs)

SLAs establish the level of service you can expect from your MSP, outlining performance metrics and uptime guarantees. Review potential MSPs’ SLAs to ensure they meet your expectations for responsiveness and support quality.

Prioritize Security and Compliance

Cybersecurity should be a top concern when selecting an MSP. Investigate the provider’s security measures, policies, and protocols to ensure they meet industry standards. Additionally, inquire about their approach to regulatory compliance if your organization operates in a regulated industry.

Evaluate Communication and Support

Effective communication is vital to maintaining a successful MSP partnership. Assess potential providers’ communication processes and responsiveness to requests. Determine if they offer 24/7 support and consider the methods they use to provide assistance, such as phone, email, or chat.

Compare Pricing Models

MSPs use various pricing models, such as per-device, per-user, or flat-rate pricing. Evaluate the pricing structure of potential providers to find one that best fits your budget and offers a clear understanding of costs.

Trust Your Instincts

Trust your instincts when evaluating MSPs. Look for a provider with a proven track record and a team you feel comfortable working with. Establishing a strong partnership with your MSP can lead to long-term success and growth for your organization.

Avoiding Companies with Limited Technical Expertise

While many MSPs may have impressive sales pitches, it’s essential to look beyond the sales talk and ensure the provider has the technical expertise to deliver on their promises. Here are some tips on how to avoid companies that are more sales-driven and have limited technical capabilities:

a. Ask for Technical Details

When engaging with a potential MSP, ask them to explain the technical aspects of their service offerings. A provider with strong technical expertise should be able to discuss the technologies they use, their implementation processes, and how they troubleshoot issues.

b. Request a Technical Contact

Ask to speak with a technical contact within the MSP’s organization. This will give you the opportunity to ask detailed questions about their infrastructure, security measures, and other technical aspects. A reluctance to provide a technical contact may indicate a lack of in-depth expertise.

c. Investigate Training and Development

Inquire about the MSP’s commitment to ongoing training and development for their technical staff. A provider that values technical expertise will prioritize continuous learning and ensure their team stays up-to-date with the latest industry advancements.

d. Inquire About a Proof of Concept (PoC) or Trial

Consider asking potential MSPs for a Proof of Concept (PoC) or a trial period to assess their technical capabilities firsthand. This will allow you to experience the MSP’s services and evaluate their proficiency in addressing your IT needs.

e. Check References

Always request and check client references. Speaking with the MSP’s current and former clients can provide valuable insight into the provider’s technical expertise and the quality of their service.

f. Trust Your Instincts

As mentioned earlier, trust your instincts when evaluating MSPs. If something doesn’t seem right or you feel like the sales team is overselling their capabilities, it might be best to look for another provider with a more transparent and reliable approach.

By following these tips, you can identify MSPs with strong technical expertise and avoid those that are more focused on sales than delivering quality IT services. This will help ensure that your organization partners with a provider capable of supporting your IT needs both now and in the future.


Choosing the right managed service provider is crucial for your business’s IT needs. By understanding your requirements, researching the market, evaluating technical expertise, and considering factors like scalability, security, and support, you can find the ideal MSP to support your organization’s growth and success.