Practical IT for business.
Plain-English articles on managed IT, security, privacy and AI, from a team that’s been doing this since 1990.
Sophos Endpoint levels, explained: Endpoint, EDR, XDR and MDR
Intercept X, XDR, MDR Essentials, MDR Complete: Sophos has renamed a lot. A plain-English guide to what each Sophos endpoint level is…
Sophos Synchronized Security, explained simply
What happens when one laptop in your office gets infected? A plain-English guide to Sophos Synchronized Security: the Security Heartbeat, automatic isolation,…
AI-assisted IT: why it is our biggest advantage
Modern IT produces more alerts, logs and tickets than any team can read. AI-assisted operations reads all of it, all the time,…
Proactive IT management: fix problems before they stop your business
Reactive IT waits for something to break. Proactive IT watches, maintains and plans so fewer things do. Here is what proactive IT…
How to choose a managed IT provider (and check the one you have)
A practical buyer's guide to managed IT providers: the questions to ask (including about AI and access to your systems), the answers…
Managed IT vs in-house IT: what it really costs to do it yourself
Hiring an IT person looks simple until you add up the tools, training, coverage and security the job takes. An honest 2026…
Why we chose Sophos, and how we use it for our clients
Security tools that work alone leave gaps. Why FTI chose Sophos for firewall, endpoint, email and Wi-Fi protection, what has changed at…