Scott Henderson
FTI founder Scott Henderson on why the background of the people running your IT provider shapes everything: how your systems are designed, tested, fixed and moved forward.
Is AI wiping out jobs? Does it steal everything you type? Is it always wrong, or always right? Six common claims checked against the sources, in plain English.
When managed IT works, you barely notice it. Here is what happens behind the scenes every day: monitoring, patching, backups, security watch, documentation and the help desk.
Microsoft Entra gives a small business one sign-in, one place to grant and remove access, and stronger protection for every account. Here is what it provides and how it changes IT management over time.
We now put client domains and websites behind the Cloudflare network. Here is what it is in plain English, how it cuts domain costs roughly in half, and how it protects your website.
Intercept X, XDR, MDR Essentials, MDR Complete: Sophos has renamed a lot. A plain-English guide to what each Sophos endpoint level is called today, what it adds, and who it fits.
What happens when one laptop in your office gets infected? A plain-English guide to Sophos Synchronized Security: the Security Heartbeat, automatic isolation, and what an owner actually sees.
Year 1 of paid Windows 10 security updates ends October 13, 2026. What Year 2 costs by Microsoft’s own formula, which PCs deserve it, and a simple way to decide before the deadline.
Modern IT produces more alerts, logs and tickets than any team can read. AI-assisted operations reads all of it, all the time, so our engineers see problems sooner and act on them.
FTI advises clients to move off Chrome and Google Search. Here is what we recommend instead (Brave, Firefox and Brave Search) and how to switch one computer or a whole office.
Some businesses can’t leave Google entirely: Android phones, a Workspace account, an app that needs Chrome. Here are the settings that reduce what Google collects, step by step.
We hired a company that specialized in websites to look after two of ours. Years later we checked, and found malware, attacker-created admin accounts, a disabled security plugin and outdated software. Here is what we found and what we built next.