Practical IT for business.
Plain-English articles on managed IT, security, privacy and AI, from a team that’s been doing this since 1990.
Proactive IT management: fix problems before they stop your business
Reactive IT waits for something to break. Proactive IT watches, maintains and plans so fewer things do. Here is what proactive IT…
How to choose a managed IT provider (and check the one you have)
A practical buyer's guide to managed IT providers: the questions to ask (including about AI and access to your systems), the answers…
Social media and keyloggers: a two-part threat to your business
Social media gives attackers the information, AI voice cloning adds a convincing voice, and keyloggers and password stealers do the rest. Why…
Keeping your IT equipment room at the right temperature
Heat, cold and dry air quietly shorten the life of servers and network gear. A plain-English guide to the right temperature for…
DNS over HTTPS: a privacy feature that can blind your network
DNS over HTTPS encrypts the Internet's address lookups. That is good for privacy, but unmanaged it can quietly bypass your firewall's filtering.…
Powering down PCs: savings in Anchorage, Reno, Atlanta and Phoenix
What does an office save by letting desktop PCs sleep or shut down nights and weekends? We worked it out per PC…
Managed IT vs in-house IT: what it really costs to do it yourself
Hiring an IT person looks simple until you add up the tools, training, coverage and security the job takes. An honest 2026…
Thin clients with Windows RDS: the pros and cons
Thin clients let your team work on a Windows desktop that runs on a central server, on site, hosted or in the…
Why your team should log out at the end of the day
Staying logged in for weeks seems harmless. In a Windows network it quietly blocks policy changes and updates, leaves sessions open to…
Why we chose Sophos, and how we use it for our clients
Security tools that work alone leave gaps. Why FTI chose Sophos for firewall, endpoint, email and Wi-Fi protection, what has changed at…